Contact / RFQ

Do you have any questions? When should the delivery start? Ask us or just give us a call!

Esslinger Street 37
73207 Plochingen, Germany

info@dilucido.com

Frequently asked questions – FAQ

Frequently asked questions – and answers

A: Yes, any vehicle fleet can be equipped with DILUCIDO USB chargers. You tell us the type, year of construction and number of vehicles and we estimate the installation effort for you.

A: Yes, based on your needs, an installation plan is prepared with as little downtime as possible for your vehicles.

A: The costs vary greatly depending on the need. Do you need standard or customer-specific components? Are single or double sockets required? Does the request apply to a single vehicle or a complete series, please contact us and we will prepare a personal offer for you.

A: The delivery times depend on the type. For standard devices, eight weeks is typical. If the color changes, the process is extended by a few weeks. If you want a special design or another customer-specific adaptation, the delivery time changes depending on the design, validation and tool run times. We will create an exact schedule for you by the project definition.

A: Mounting is typically carried out in a few hours. It primarily depends on the vehicle type and the number of charging stations to be installed.

A: Momentarily, only sale to companies is planned.

A: Yes, there is no data communication between the charger and the mobile phone. The charger does not collect any information and is unable to communicate with other devices.

A: No, because the charger controls the charging process. Only smartphones that support power delivery are charged quickly. New generation mobile phones are specially designed for this. Mobile phones without a power delivery function will be charged at normal speed. The charger recognizes this.

A: Basically yes. The DILUCIDO standard power supplies already charges with 60 watts, which is sufficient for the majority of portable computers. If necessary, an upgrade to 100W is available. The laptop has to support USB-PD technology – true for most of the new devices.

Imprint

Imprint Dilucido GmbH

Legal information is a translation from German. By any differences the German version is valid.

According to German § 5 TMG

Dilucido GmbH (limited liability company) 
Esslinger Strasse 37
D-73207 Plochingen
Managing director authorized to represent: Károly Béres, László Kaintz
(2) Phone: + 49-7153-7039190
Email: info [at] dilucido.com
Register court: Stuttgart district court
Register number: HRB 764192
Share capital: 25,000 euros
Sales tax identification number acc. § 27a UStG: DE 319558696
Responsible for content: Károly Béres (address see above)

Liability for content

As a service provider, we are in accordance with § 7 Abs.1 TMG for our own content on these pages
responsible for general laws. According to §§ 8 to 10 TMG we are a service provider
however not obliged to monitor transmitted or stored third-party information
or to investigate circumstances that indicate illegal activity.
Obligations to remove or block the use of information according to the
general laws remain unaffected. However, liability in this regard is only
possible from the time of knowledge of a specific legal violation. When you become known
We will immediately remove this content from any corresponding legal violations.

Liability for links

Our offer contains links to external websites of third parties, the content of which we have no influence on
to have. For this reason, we cannot accept any liability for this external content. For the
The content of the linked pages is always the respective provider or operator of the pages
responsible. The linked pages were checked for possible at the time of linking
Legal violations checked. Illegal content was not at the time of linking
recognizable.
A permanent control of the content of the linked pages is however without concrete
There is no reason to suspect an infringement. If you become known of
We will remove such violations immediately.

Copyright

The content and works on these pages created by the site operator are subject to this
German copyright law. Duplication, editing, distribution and any kind of
Utilization outside the limits of copyright law requires written consent
of the respective author or creator. Downloads and copies of this page are only for the
private, non-commercial use permitted.
If the content on this page was not created by the operator, the
Third-party copyrights observed. In particular contents of third parties are marked as such.
Should you nevertheless become aware of a copyright infringement, we ask for one
corresponding note. If we become aware of legal violations, we will become one
Remove content immediately.

Data protection

Data protection

1. Data protection at a glance

General information
The following notes provide a simple overview of what is going on with your
Personal data happens when you visit our website. personal
Data is all data with which you can be personally identified. Full
Information on the subject of data protection can be found in our listed below this text
Data protection.
Data collection on our website
Who is responsible for data collection on this website? Data processing on
This website is made by the website operator. You can contact them with their contact details
Take imprint from this website.
How do we collect your data? On the one hand, your data is collected by us
communicate this. This can be, for example, data that you put in a contact form
enter. Other data is automatically collected when you visit our website
IT systems recorded. This is primarily technical data (e.g. internet browser, operating system
or time of page access). This data is recorded automatically as soon as you
enter our website.
What do we use your data for? Part of the data is collected to ensure error-free provision
to ensure the website. Other data can be used to analyze your user behavior
be used.
What rights do you have regarding your data? You have the right at any time free of charge
Information about the origin, recipient and purpose of your stored personal data
to obtain. You also have the right to correct, block or delete them
To request data. You can do this as well as for further questions about data protection
Contact us at any time at the address given in the imprint. Furthermore stands
You have the right to lodge a complaint with the competent supervisory authority
Right to restrict processing of your data in certain circumstances
to request personal data. For details, see the
Data protection declaration under “Right to restriction of processing”.
Analysis tools and third party tools
When you visit our website, your surfing behavior can be statistically evaluated. The
happens primarily with cookies and with so-called analysis programs. The analysis of your
Surfing behavior is usually anonymous; the surfing behavior cannot be towards you
can be traced. You can disagree with this analysis or through the
Prevent not using certain tools. You can find detailed information in the
following data protection declaration.You can object to this analysis. About the
We will inform you of the possibilities of objection in this data protection declaration.
2. General information and mandatory information
data protection
The operators of these pages take the protection of your personal data very seriously. We
treat your personal data confidentially and in accordance with legal requirements
Data protection regulations and this data protection declaration. If you like this website
use, various personal data are collected. Personal data
are data with which you can be personally identified. The present
Data protection declaration explains what data we collect and what we use it for. she
also explains how and for what purpose this is done. We point out that the
Data transmission on the Internet (e.g. when communicating by email) security holes
can have. It is not possible to completely protect data from third-party access.
Information about the responsible body
The responsible body for data processing on this website is:
Károly Béres
Esslinger Strasse 37
73207 Plochingen
Email: info [at] dilucido.com
The responsible body is the natural or legal person, alone or together with
others about the purposes and means of processing personal data (e.g.
Names, email addresses, etc.) decides.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. she
can withdraw their consent at any time. An informal one is enough
Notification by email to us. The lawfulness of those made until revocation
Data processing remains unaffected by the revocation.
Right to object to data collection in special cases and direct advertising
(Art. 21 GDPR)
If data processing is based on Art. 6 Para. 1 lit. e or f GDPR have occurred
You have the right to object at any time for reasons arising from your particular situation
object to the processing of your personal data; this also applies to a
profiling based on these provisions. The respective legal basis on which a
Processing is based on this data protection declaration. If you disagree
we will no longer process your personal data concerned, be it
because we can demonstrate compelling legitimate grounds for processing that your
Interests, rights and freedoms predominate or the processing serves the
Assertion, exercise or defense of legal claims (objection according to Art.
21 para. 1 GDPR). Your personal data will be processed in order to be used for direct advertising
operate, you have the right to object to the processing at any time
to submit personal data in question for the purpose of such advertising; this applies
also for profiling, insofar as it is related to such direct advertising. If you
object, your personal data will then no longer be used for the purpose
direct advertising (contradiction according to Art. 21 Para. 2 GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, those affected have the right to lodge a complaint with
Supervisory authority, in particular in the Member State of their habitual residence, their
Workplace or the place of the alleged violation. The right of appeal exists
without prejudice to other administrative or judicial remedies.
Right to data portability
You have the right to receive data that we provide based on your consent or in compliance with a
Process the contract automatically, per se or to a third party in a common,
hand over the machine-readable format. Unless you have the direct transfer of
Request data to another person responsible, this only takes place insofar as it is technical
is feasible.
SSL or TLS encryption
This site uses confidential for security reasons and to protect the transmission
Content, such as orders or inquiries, that you send to us as the site operator
send an SSL or TLS encryption. You can recognize an encrypted connection
that the address line of the browser changes from “http: //” to “https: //” and at the
Lock symbol in your browser line. If SSL or TLS encryption is activated,
the data you transmit to us cannot be read by third parties.
Information, blocking, deletion and correction
You have the right to at any time within the framework of the applicable legal provisions
Free information about your stored personal data and their origin
and recipients and the purpose of data processing and, if necessary, a right to correction,
Blocking or deleting this data. For this as well as for further questions on the topic
You can view personal data at any time using the information given in the legal notice
Address to us.
Right to restriction of processing
You have the right to restrict the processing of your personal data
desire. You can do this at any time at the address given in the legal notice
turn to us. The right to restrict processing exists in the following cases:
If you contest the accuracy of your personal data stored by us,
we usually need time to check this. You have for the duration of the exam
the right to request that the processing of your personal data be restricted.
If the processing of your personal data happened / happens unlawfully,
you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise,
Defense or assertion of legal claims, you have the right
instead of deleting the restriction of the processing of your personal data
desire.
If you have lodged an objection in accordance with Art. 21 Para. 1 GDPR, a
Weighing up your interests against ours. Until then
it is clear whose interests outweigh the right to limit the
Request processing of your personal data.
If you have restricted the processing of your personal data, they may
Data – apart from its storage – only with your consent or for
Assertion, exercise or defense of legal claims or to protect the
Rights of another natural or legal person or for important reasons
processed in the public interest of the European Union or a member state.
Objection to advertising emails
The use of contact data published within the scope of the imprint obligation
Sending unsolicited advertising and information material
hereby contradicted. The operators of the pages expressly reserve the right to take legal steps in the
In case of unsolicited promotional information, such as spam emails.
3. Data collection on our website
cookies
Some of the websites use so-called cookies. Cookies set on your
Computers do not harm and contain no viruses. Cookies serve our offer
to make it more user-friendly, more effective and safer. Cookies are small text files that are placed on
Stored on your computer and saved by your browser. Most of us
Cookies used are so-called “session cookies”. You will end your
Visit automatically deleted. Other cookies remain stored on your device until you
delete them. These cookies enable us to use your browser the next time you visit
recognition. You can set your browser so that you can set
Cookies are informed and cookies only allow the acceptance of cookies in individual cases
exclude for certain cases or in general as well as the automatic deletion of cookies
Activate when closing the browser. When cookies are deactivated, the
Functionality of this website may be restricted. Cookies used to carry out the
electronic communication process or to provide certain information from you
required functions (e.g. shopping cart function) are required on the basis of
Art. 6 para. 1 lit. f GDPR saved. The website operator has a legitimate interest in
the storage of cookies for the technically error-free and optimized provision of its
Services. As far as other cookies (e.g. cookies to analyze your surfing behavior) are stored
are treated separately in this data protection declaration.
contact form
If you send us inquiries via the contact form, your details will be taken from the
Inquiry form including the contact details you provided there for processing
the request and in the event of follow-up questions saved with us. We give this data
not continue without your consent. The processing of those entered in the contact form
Data is therefore only based on your consent (Art. 6 Para. 1 a GDPR).
You can withdraw this consent at any time. An informal notification by
Email us. The lawfulness of the data processing operations carried out before the revocation
remains unaffected by the revocation. The data you entered in the contact form
Your consent to storage remains with us until you request deletion
revoke or the purpose for data storage no longer applies (e.g. after completion
Processing your request). Mandatory legal provisions – in particular
Retention periods – remain unaffected.
Request by email, phone or fax
If you contact us by email, phone or fax, your request will be inclusive
resulting personal data (name, request) for the purpose of
Processing of your request is stored and processed by us. We do not give this data
continue without your consent. This data is processed on the basis of Art. 6
Paragraph 1 lit. b GDPR, if your request is related to the performance of a contract or
is necessary to carry out pre-contractual measures. In all other cases, the
Processing based on your consent (Art. 6 Para. 1 lit. a GDPR) and / or on ours
legitimate interests (Art. 6 Para. 1 lit.f GDPR), since we have a legitimate interest in
have effective processing of inquiries addressed to us. The from you to us by
Contact data sent will remain with us until you request us to delete it,
Revoke your consent to storage or the purpose for data storage no longer applies
(e.g. after your request has been processed). Mandatory legal
Provisions – in particular statutory retention periods – remain unaffected.
Registration on this website
You can register on our website to add additional features to the page
use. We only use the data entered for the purpose of using the
the respective offer or service for which you have registered. The one upon registration
Required mandatory information must be given in full. Otherwise we will
refuse to register. For important changes such as the scope of the offer or
We use the technically necessary changes specified during registration
Email address to inform you in this way. The processing of the at
Data entered during registration is based on your consent (Art. 6 Para. 1 lit.
DSGVO). You can withdraw your consent at any time. One is enough
informal notification by email to: datenschutz [at] marketingdriver.de. The legality of
Data processing that has already taken place remains unaffected by the revocation. The one upon registration
We store the data we collect as long as you are registered on our website
and are then deleted. Statutory retention periods remain unaffected.
4. Analysis tools and advertising
Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is
Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics
uses so-called “cookies”. These are text files that are stored on your computer
and which enable an analysis of your use of the website. The through the
Cookie-generated information about your use of this website is usually sent to
a Google server in the USA and stored there. The storage of
Google Analytics cookies and the use of this analysis tool are based on
Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis
of user behavior in order to optimize both its website and its advertising.
IP anonymization
We have activated the IP anonymization function on this website. This will make your
Google’s IP address within member states of the European Union or in others
States parties to the Agreement on the European Economic Area before submission
shortened to the USA. Only in exceptional cases will the full IP address be sent to a server from
Google transferred in the USA and shortened there. On behalf of the operator of this website
Google use this information to evaluate your use of the website, reports
compile about the website activities and to further with the website use and
related services to the website operator
provide. The IP address transmitted by your browser as part of Google Analytics
will not be merged with other Google data.
Browser plugin
You can save the cookies by changing your settings accordingly
Prevent browser software; however, we would like to point out that in this case you
possibly not all functions of this website will be used to their full extent
can. You can also record the data generated by the cookie and on your
Use of the website-related data (including your IP address) to Google and the
Prevent processing of this data by Google by clicking the link below
Download and install the available browser plug-in:
https://tools.google.com/dlpage/gaoptout?hl=de.
Objection against data collection
You can prevent Google Analytics from collecting your data by clicking on
click the following link. An opt-out cookie will be set to help collect your data
Prevents future visits to this website: Deactivate Google Analytics. More
Information on the handling of user data with Google Analytics can be found in the
Google’s privacy policy:
https://support.google.com/analytics/answer/6004245?hl=de.
order processing
We have concluded an order processing contract with Google and are implementing the
strict requirements of the German data protection authorities when using Google Analytics
completely around.

NoemiContact / RFQ